Study: Patients Satisfied with Communication-and-Resolution Programs

A study (with a small sample) published in JAMA Internal Medicine found the majority of patients satisfied with communication-and-resolution programs, a more cooperative alternative to litigation in the med mal context.  Only 2 of the 40 patients interviewed felt the process was “unfair”.

When it came to compensation, 16 of the 27 patients and family members who received any compensation were satisfied. Those who were not satisfied with the compensation tended to be dissatisfied with the overall communication process.

AJMC.com has more details.